“For some years now we have been referring all enquiries for mortgages and financial advisce to you and your team at Kirk Ella Investments.  I felt I must write to you after all this time to say that you have consistently exceeded our expectations, and that we are particularly impressed with Deana who exemplifies the level of work I am talking about.  We have received so much positive feedback from our clients about not only the financial advice they have received, but also the caring, patient and understanding way in which they have been treated and supported throughout their dealings with Kirk Ella Investments Ltd.  This is a great credit to your company which in turn reflects on us having made the recommendation, so thank you very much indeed.”
Oliver

“I must say that it has been a long time since I’ve seen such top customer service levels like I have from Deana and yourself. Like you, Deana does a lot of work in her own time, is lightning fast, sympathetic and is a real problem solver. I can’t sing higher praise.”
Cairn

“Thanks for all your help and advice, you’ve saved us from a few grey hairs and anymore wrinkles.”
Mark and Joanne

“Ps you are very welcome re chocs, you deserve so much more….. again I am so very grateful for all you have done, and are continuing to do.”
Kerry

“You are totally brilliant – and have a way of explaining things so that they make sense – thank you!”
Susannah

“Thank you so much for your e-mail, your service is outstanding! It’s so nice when somebody actually wants to help you!”
Claire

“Thanks for all your (extensive!) hard work with this, Deana. We’re both really grateful. Didn’t think it was going to work out for a while back there. I will of course recommend you to my friends, as you’ve been helpful, professional but also friendly and understanding too.”
Louisa

“On the plus side, we pick up our keys tomorrow!!!!! Yippeeeeeeeee. I would like to take this opportunity to thank you very, very much for all you have done for us. You have worked so hard for us and we really do appreciate it. Your service has been second to none and you have persevered on our behalves on many an occasion. We have already recommended you to folk and will continue to do so.”
David and Suzanne

“Thank you for all your help – would have still been floundering in a pile of mortgages if it hadn’t been for you.”
Priya

“Thank you for your gelo and advice over the last few months. We expect to use your services for many years to come, but I would like to take the opportunity to express our appreciation for the thoughtful, professional and efficient way you have dealt with changes to our mortgages, pensions and insurances.”
Robert

“We would just like to personally thank you for all your time and help in arranging our remortgage. We will have no hesitation in recommending you and your firm to our family and friends in the future. Once again, thank you very much for all your help, it was greatly appreciated.”
Paul and Vikki

“I would like to express my gratitude for the financial advice you have given my mother of the past year or so. When my mother moved into the area she needed to find a new IFA. She’s in her 70′s and has always taken a keen interest in her financial portfolio, however, with illness and lack of mobility its been much harder for her. Your willingness to meet her at her home, combined with your clear professional and friendly way of explaining complicated financial information provided her with excellent customer service as well as excellent advice. My mother was more than confident with your knowledge of the financial market and, as importantly, felt comfortable and safe with you on a personal level when it came to meetings in her home. We are both extremely grateful to you and would have no hesitation in recommending your services to friends, family and colleagues.”
Fiona

“Since my first meeting with Shane at Kirk Ella Investments Ltd I felt completely at east and knew I had made the right choice. He kept me aware at all times about the issues at stake and offered a level-headed approach to the figures involved. It was reassuring to find someone who was prepared to go the extra mile when some negotiating was necessary to get the best deal for me and my business. When you need the services of an Independent Financial Adviser, it is obvious that the products have to be appropriate to the need, and yet this is only one part of the arrangement. I felt that I could fully trust their advice and this made the relationship complete. They work tirelessly on your behalf in an organised and sensible manner, and I would recommend them to anyone who may be in the market for, or needs sound financial advice.”
Colin

“Thank you for the fantastic service you have provided for our company over the last 12 months.  We have tasked you with many queries around mortgages, key person, and financial advice and we have developed a fantastic working relationship with you and your company.  At times we have been unsure of how to handle certain opportunities and you have gone above and beyond to give us great advice and a great service.  There is no doubt that in the years to come we will come straight to you for any financial matters that may arise and I have absolutely no hesitation in recommending you and your company.”
Alan